FAQs

What is it made out of?

The breakaway buckles are made with high corrosion resistance stainless steel.

The collar strap is made using lightweight cotton fabric (high-quality Egyptian cotton crochet) and iron-on interfacing.

These materials are used to make sure the dog collars are durable and lightweight so that you dogs won't bite on it.

Is the engravings durable and long-lasting?

Definitely! We use top-notch laser engraving technology for our dog collars.

My dog is x lbs, will this collar fit on her/him?

Yes, please provide your dog breed above, we will manually adjust and fine-tune your dog collar individually.

Is the collar machine washable?

Yes, it is machine washable!

Can I engrave my dog's name on the collar only?

Absolutely yes. You could leave the line 2 blank if you only want to engrave your dog's name on the collar only.

Can I make a change after checkout?

Please make sure you do fill in your personalization information if necessary. But if you do forget or want to change it after check out, please contact us within 12 hours, once your order has been completed and shipped, there’s nothing we can do to change it.

Shipping and return?

We offer free shipping for both U.S customers and the rest of the world.

For orders within the United States, shipping usually takes about 5 to 7 days.

For order outside the United States, free standard shipping takes about 10 days.

In terms of the engraving service, normally it takes 1-2 business days to get your collars engraved depending on the time you make the purchase. Your collar(s) will be shipped once it’s finished and ready.

We offer Easy Returns & Refunds within 30 Days, you could simply contact us at support@wooofgift.com or call us at 1 (800) 996-4930
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